Top Seven Qualities Of A Reliable HVAC Company | Charleston, SC

August 21, 2021

Heating, ventilation, and air conditioning system is a significant investment for homeowners in Charleston, SC, and beyond. According to the US Department of Energy, it’s estimated that in 2015, 55 percent of the total energy consumption in American homes was for heating and cooling purposes.

Your residential HVAC system allows you and your family to enjoy comfortable indoor thermal conditions regardless of the state of the weather outside. It relies on intricately connected components to facilitate this function.

However, these components require frequent maintenance and periodical repair or replacement services to maintain optimal performance all year round. With that in mind, no matter how DIY-savvy you may be, performing any of these services could have detrimental consequences if you’re not trained to handle the job.

That’s why you may need to contact a reliable HVAC company, and finding one can be a difficult task if you don’t know the distinguishing qualities of a reputable HVAC contractor.

Therefore, here are some of the top characteristics that describe a reliable company.

It’s Locally Owned and Operated

When in need of heating and AC services, you should always try to choose an HVAC company with a physical office that’s within the area. Similarly, avoid a contractor that only has a truck and business card with their phone number on it.

Instead, select an honest company, one that you can build a relationship with and rely on for your residential HVAC needs for years to come. By choosing a company with a physical location, you can be assured of accountability and it reduces the chances of you falling victim to a scam.

You should also select a locally owned and operated air conditioning company to ensure that you have a trained technician you can rely on in case of an HVAC emergency. A company located five or more towns away may not be in a position to help you under such circumstances.

It’s Fully Certified, Licensed, and Insured

As aforementioned, your home’s HVAC unit is an important investment, which is why you’d want only trained specialists to handle its maintenance needs. When selecting an HVAC company, you should strive to ensure that the contractor you hire has the appropriate certifications, licenses, and insurance coverage plans required to do the job.

HVAC services typically entail sophisticated procedures that can be hazardous especially when dealing with gas-powered equipment. That’s why your technician should have the necessary knowledge, training, and licensing. The company should also be registered with state authorities and keep their licenses and related paperwork up to date.

Besides ensuring that the company you choose has the special certifications relative to their area of operation, you should also make sure that they’re fully insured. Insurance protects you from any liability in the event of an accident during any residential heating and AC service. This means that you won’t have to pay a dime if an employee gets injured on the job or if they make a damaging mistake when handling your unit.

It Offers References and Referrals

The company you choose should have a good reputation within the local Charleston, SC, community. A contractor with a good reputation locally shows that you can trust the technicians to deliver quality craftsmanship and outstanding customer service. They should also be able to provide references and referrals upon request.

This information can help you determine if they can complete your project within the estimated time and budget. To learn more about their standing with the local communities, you can ask the contractor if they conduct final inspections after completing an HVAC service. You can also evaluate their online reviews to check their complaints and ratings.

It Coordinates Residential HVAC Inspections

When looking for an HVAC company, your potential contractors should be able to conduct a detailed HVAC inspection to determine the appropriate solutions based on your needs. The home evaluation service should factor in your home’s square footage, the position of the windows, and the R-value of insulation.

It may also involve inspecting the ductwork for leaks, loose components, and insulation problems. Additionally, your HVAC service provider should evaluate your unit to ensure that it’s properly sized based on your household’s heating and cooling needs.

After the home evaluation, a reliable HVAC company should provide a written and comprehensively itemized estimate.

Competitive Pricing

Money saved from cheap HVAC installation services could mean more expenditure on energy bills as well as repair and maintenance costs in the future. That said, when selecting an HVAC company, it’s probably in your best interests to avoid hiring a contractor that promises low-priced heating and AC solutions.

Companies that guarantee cheap services rarely prioritize spending their funds on maintaining their equipment and updating their licensing and insurance coverage. Therefore, your goal when seeking an HVAC contractor should be to choose a professional that offers cost-effective HVAC solutions.

Prompt Response to Service Requests

Ideally, a premier HVAC company should be able to provide emergency services upon request. After all, your residential HVAC system can break down unexpectedly.

Even when the HVAC issue you may be experiencing doesn’t qualify as an emergency, reliable heating and AC service provider should arrive on time following a request and complete their activities within the agreed time frame. This should remain constant regardless of whether you need an HVAC installation, repair, or maintenance service.

Your company selection should also be quick to answer your calls. In that regard, it’s probably best to avoid companies that you can’t conveniently reach over the phone. A reliable service provider should appreciate your value as a customer and strive to earn your trust.

It Can Provide Environmentally Friendly HVAC Solutions

A reliable HVAC company in Charleston, SC, should use eco-friendly practices to help maintain your residential heating and cooling unit. This can be confirmed through certification.

The US Department of Energy offers the distinguished Home Performance Green Certificate, which acknowledges the ability of an HVAC contractor to offer environmentally friendly heating and AC solutions.

Carney & Son 72 Degrees Air Conditioning & Heating; Your Reliable HVAC Company

At Carney & Son 72 Degrees Air Conditioning & Heating, we’re a family-owned and operated business with over 30 years of experience serving residential heating and cooling needs.

Our company is fully licensed and insured, and we offer a two-year labor warranty, so you can rest assured that you chose the right contractor for the job. Call us today for prompt solutions for your heating and AC needs.

Photo By fstop123 at istock

Carney & Son Air Conditioning and Heating

Carney & Son, 72 Degrees

We are a family Owned & Operated HVAC Services in Charleston, SC, proudly serving the Charleston community for 39 years.

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