Our Guarantee

$500 No Frustration Guarantee

If your system breaks down during the first (1) year and leaves you without heating or cooling, we guarantee to have a technician on site within 24 hours from the time you contact our office, or we will pay you $500 for your inconvenience.
If we are unable to repair your system within 24 hours we guarantee a spot cooler/heater to keep you comfortable. “One time payout”

Property Protection & Client Respect Guarantee

Our installation technicians are the best in skill, attitude, and workmanship, and while they are in your home, your property will be protected from any possible damage. Our technicians will not swear, or use tobacco products while in your home. They are all drug free and criminal background checked. They will courteously answer any questions or concerns, and leave your home as neat as they found it. They will wear protective shoe covers and place floor protection on traffic areas. If they fail to do any of the above, we will give you a two (2) year Comfort Club™ membership (a $510 value) at no charge to you.

No Lemon Guarantee

To the original owner, if the compressor in your air conditioner fails, in the first five (5) years, we don’t just replace the compressor, we install a completely new condenser. To the original owner, if the heat exchanger in your furnace fails, in the first five (5) years, we don’t just replace the defective heat exchanger, we install a completely new furnace. Why should you be stuck with a Lemon?

100% Money Back Guarantee for 1 Year

We insist on your 100% complete satisfaction. We guarantee that the equipment we have installed it and will perform as stated. After analyzing the system, if it does not heat or cool your home to your satisfaction in the first (1) year, we will remove it and return 100% of your investment. You can’t lose!

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Insured & Licensed
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Drug Tested & Background Checked Technicians

Heating Season: The heating system at the thermostats will maintain 70 degrees on a 30 degree day.

Cooling Season: The air conditioning system at the thermostat will maintain 75 degrees on a 95 degree day. A 20 degree difference from the outside temperature.
*System recommended temperatures given in fahrenheit.

*Disclaimer: All guarantees are subject to one instance per install and the customer must be apart of the comfort club for them to be valid. Customer also agrees to allow carney and son reasonable opportunity to remedy any issues before requesting money back.
*Guarantees included in your purchase can be found on your invoice.

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We’re Here for All Your Charleston Heating and Air Needs

Whether your unit is acting up or you’d like the peace of mind of participating in our heating and air maintenance program, Carney and Son is here when you need them.

3528 Meek’s Farm Rd
Johns Island, SC 29455

843-762-4304